Our Approach
How We Engage
Every engagement runs the same loop: read the business, write the plan, ship slices, hand it off well. The mechanics below are deliberately unglamorous — that is the point.
Approach
A four-step engagement, repeated as long as it pays off.
01 · DISCOVERY
Two weeks. Read the business.
We sit with the people doing the work. We trace the data through every hand-off. We end with a written diagnosis: what is wasting time, what is on fire, what looks like a problem and is not, and three to five things software could meaningfully change.
02 · PLAN
A short written plan, before any code.
Architecture sketch, timeline, named risks, decision log. Not a hundred-page proposal — a living document the team can argue with. We include the smallest first slice that proves the approach.
03 · EXECUTE
Ship in two-week slices.
Working software, with real data, in front of real users every fortnight. AI tooling for prototyping, scaffolding, and exploratory tests, where it shortens the loop. Anything AI produced is reviewed by a human before it ships.
04 · DEPLOY & SUPPORT
Hand-off, runbook, retainer.
Production deployment, monitoring, on-call documentation, and an explicit support window. We default to a small monthly retainer so the system stays healthy as the business changes around it.
Engagement models
- Fixed-scope project. Best when the problem is well-understood and the outcome is bounded.
- Fractional / advisory. Two days a week for several months. Best when the company has internal builders but needs senior judgment.
- Build & retain. We ship the system, then run a small monthly retainer so it stays healthy as the business changes.
- Architecture review. One to two weeks, written report. Best as a sanity check before a large investment.
What we will not do
- Send a 60-page proposal full of stock case studies.
- Take a project where there is no internal sponsor who owns the outcome.
- “Lift and shift” a system that should be redesigned, just because it is cheaper to quote.
- Write a glossy “AI strategy” without an actual first system to ship.
- Disappear after launch. We default to a maintenance retainer.
Have a workflow that should be software? Let’s talk.
A 30-minute call, no slides. Tell us what is slow, brittle, or invisible. We will tell you whether software is the right answer — and if so, what the smallest first slice looks like.